Refund policy

At, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused and in their original condition
  
• Items must be returned in the original packaging
  
• Proof of purchase may be required
• Please note that certain products may be non-returnable, including:

Personal care items

Clearance or final sale items
Perishable goods

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If your refund is approved:

The refund will be issued to your original payment method
Processing typically takes 3–7 business days depending on your payment provider or bank

Please note that original shipping charges are non-refundable.

Exchanges

If you received a defective, damaged, or incorrect item, please contact us as soon as possible. We will work with you to arrange a replacement or exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Order Cancellation

* Customers may request order cancellation only before the order has been fulfilled or shipped.
* Once an order has been fulfilled, processed for shipment, or shipped, it cannot be cancelled.

Cancellation After Fulfilment or Shipment

* If a customer requests cancellation after the order has been fulfilled or shipped, the cancellation request will not be eligible for a full refund.
* In such cases, only only Some percentage of the total order value will be refunded to the customer.
* The remaining amount will be retained to cover processing fees, fulfillment costs, shipping charges, transaction fees, and other operational expenses incurred.

Refused Deliveries

* If a customer refuses delivery or fails to accept the shipment after dispatch, the order will be treated as a cancellation after shipment.
* In such cases, only Some percentage of the total order value will be refunded.

Refund Processing

* Eligible refunds will be processed to the original payment method within 7–14 business days after approval.
* Refund processing times may vary depending on the payment provider or banking institution.

Contact Us

If you have any questions regarding shipping, cancellations, or refunds, please contact our customer support team before placing your order.

By placing an order on our website, you acknowledge and agree to this Shipping & Cancellation Policy.